myQ Garage Door Opener Not Connecting to WiFi – How to Fix

If your myQ garage door opener not connecting to WiFi, you are not the only one facing the issue. During the setup of smart garage door hub, almost everyone is facing this issue. There are some deice compatibility issues which lead to this problem. In our previous guides we have emphasized to double check the compatibility of your smart garage door opener with your hub.

Secondly, wifi signals strength and incorrect network settings can also contribute to this problem. In this technical guide we will cover the fixing of myQ garage door opener not connecting to wifi problem. Why it happens in first place and which steps you need to take to fix this issue. So that your smart garage door opener works properly and always remains connected.

Table of Contents

myQ Garage Door Opener Not Connecting to WiFi – How to Fix

Reasons: myQ Garage door opener not connecting to WiFi

Before discussing the quick fixation of problem, lets look at the reasons why myQ garage door opener not connecting to wifi.

Wifi signal might be weak. The garage is far from the internet router.
myQ only supports 2.4GHz band. Router might be configured at 5GHz band.
Password might be mistyped. Double check password.
Network security settings need to allow myQ device to connect to wifi. Check for permissions.
myQ app firmware need an upgrade or the hub you are using needs an upgrade of firmware.
Router setting which include firewall settings and MAC address filtering might need to check if they are filtering out myQ device.
Other wireless devices migh be causing signal interference

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How to Fix myQ Garage door opener not connecting to WiFi

You can follow below fixation steps to get your myQ device connected to wifi.

Check Wifi Signals in The Garage

You can check signals strength by connecting your phone to wifi
Check if signal is weak, your myQ device will also not work on weak signals
You can move your router device closer to garage or use some wifi extender device to boost signals.

Check wifi Band for myQ

You need to check for wifi band setting inside myQ device
Band configuration must at 2.4GHz as myQ devices only operate on 2.4Ghz.

Rebooting Router & myQ

You can reboot your myQ hub and router device or simply unplug your router for almost 30 to 40 seconds. Then plug in back.
Now hold the setup but on your myQ hub and hold it until the LED turns blue.
You can try to reconnect the myQ device hub with wifi.

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Reconnect through myQ App

You can open your myQ app, add the device again here
You can enter the guided details of wifi again here
Ensure you wifi password is correct

Update firmware

You can upgrade the firmware of hub if its available. You can install this upgrade before connecting again to wifi
Also open the app store and update your app also.

Check for router security settings

Check for security mode is WPA2. If any other selected shift it back to WPA2.
You can also disable guest mode if its on.
Also turn off the MAC filtering if its enabled.

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Check for interference if Any

Check for any other wifi devices around.
If possible hang it above in the garage for signals boost.

Factory Reset myQ hub

If above fixes doesn’t work then this is the last solution.
You can hold down the setup button on myQ hub and hold it until LED trun red. And then it turns off.
Now you have a brand new myQ hub. You can again add the wifi device and enter password.
Hopefully it will work.

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Contact Support

If you have followed all the above fixes and your myQ garage door opener not connecting to wifi. This might be the networking issue or the related hardware.

You can contact chamberlain/LiftMaster support through your myQ app.
You can also check if your device is under warranty, you can get the replacement.

Final Thoughts

myQ garage door opener not connecting to wifi usually happens due to network settings or signal strength. In most of the cases its also about band settings as myQ devices only operate on 2.4Ghz band and router band sometimes configured at 5GHz band. By cross checking your router and myQ hub firmware upgrades, you can resolve the problem in minutes.

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We have tried to cover all the possible aspects which can this issue. We have also covered all the possible fixes of this problem. If you have solved your problem by following guide please let us know in comments section. We try to respond at earliest. In case of any feedback or suggestion, you can always reach us at our contact us page.